Management Training

Effective Team Work

This 2-day course focuses on the key principles of modern management practice by providing managers and supervisors with the necessary leadership, motivation and communication skills to confidently and successfully manage and develop a team of people so that organisational, team and individual performance is improved.

Bullying in the Workplace

This 1-day training course is designed to give an understanding of bullying and harassment within the workplace, for those with managerial responsibility. This course aims to provide participants with the skills to deal more effectively with bullying. The combination of theory and participation provides delegates with the opportunity to clarify the fundamentals surrounding workplace bullying and harassment and to explore and discuss the practicalities and problems involved in managing situations.

Problem Solving and Decision Making

This 1-day course provides managers with a proven structured approach to solving people and organisational problems proactively and making high quality and effective decisions.

Managing Change

This 1-day course provides managers with the ability to make change happen more effectively and to help others to overcome the resistance typically associated with organisational change. Participants will explore the complexities of change management, consider interpersonal skills and the pace and impact of changes, giving them the confidence to be able to lead others through periods of change and inspire others to embrace change in a positive fashion.

Managing People

This 2-day course provides practical guidance to managers and supervisors in developing their own management style and in establishing tactics to effectively lead, develop and motivate others to the benefit of the organisation, the team and individuals. The course will focus on dealing with difficult people and overcome resistance in a confident and professional manner.

Managing Projects

This 1-day course is designed for those who manage or work in project teams and require a basic knowledge and understanding of the principles and practice of project management.

Managing Diversity

This 2-day course provides managers and policy makers with an understanding of the issues surrounding human rights, discrimination, prejudice, bullying and stereotyping and focuses upon the importance of creating and sustaining a positive diversity culture that can contribute to overall organisational benefits and effectiveness.

Managing Absence

This 1-day course is designed for those managers seeking to improve staff attendance and sickness absence rates through effective management intervention and control measures, thereby leading to organisational improvement, team development and individual staff satisfaction.

Selection and Interview Skills

This 2-day course provides those who have personnel or management responsibilities with the necessary knowledge, skills and confidence to carry out effective staff selection and interview procedures. The course concentrates on a competency based approach to interviewing and short listing applicants for recruitment, selection and promotion or as part of their role in conducting performance appraisals and discipline or grievance interviews.

Leading Others

This 2-day course is designed for those managers who are looking to develop their leadership skills by raising awareness of their role, attributes and personal qualities so as to effectively build and sustain a highly performing team of individuals in a positive and professional manner.

Management Development Course

This 5-day intensive development programme is designed for new or recently appointed managers or equally for those who consider themselves in need of refreshment training. The programme focuses on the role of the modern manager, the skills required of an effective manager, managing people’s performance and expectations, developing effective teamwork, dealing positively with work based conflict, organisational planning and performance and self management. The interactive elements of the programme will help to ensure that delegates are able to deliver improved results upon returning to their workplace.

Consultancy Service


Our consultancy team work with client organisations in the implementation of their business strategy by focusing upon solutions to improve organisational performance through an integrated approach to optimising the management of people and process.

Business Facilitation

We can help you to achieve your business objectives by independently controlling and guiding your team and business meetings, overcoming obstacles and empowering group effectiveness so that the meetings and the individuals remain focussed upon the desired outcomes for your organisation.

Learning Needs Analysis

We can undertake an independent analysis of your organisation’s learning requirements and recommend effective and practical solutions to close any performance gap and ensure training and development initiatives are aligned with your organisational goals and culture.

Evaluating Learning

We can undertake an evaluation of your training events to find out whether you are achieving a viable return on your resource investment.

Individual Development

We can undertake an independent examination of an individual’s learning and development needs based on their role requirements and guide them towards effective and practical solutions to help them achieve their unique development aspirations and career ambitions.

Health and Safety

In order to comply with legal requirements and improve health and safety performance, we can assist businesses and organisations by undertaking their health and safety audits, creating or developing health and safety policies and plans and completing workplace risk assessments and accident investigations.

Conflict Solutions Training & Consultancy

Telephone: 02920 657753
info@conflictsolutions.co.uk
Contact us online